We accept orders only on the basis that you have read and understood our terms and conditions.activeMenu
Delivery
We aim to dispatch your order the next working day from receive it, please allow up to 3 working days from the day of dispatch before contacting us. Europe and the rest of the world please allow between 7-14 days for delivery. You can find out the dispatch date for your order from our website via our tracking tool. Any shortfalls or defect should be notified to us as soon as possible via our website form.
Returns Policy
Faulty goods have to be returned within 28 days. Please ensure that you retain the invoice as proof of purchase. To return a product please go to our returns form located on our website. Please note we cannot accept products back if they do not clearly display a returns number on the outside of your parcel. Please allow up to 14 days for repairs to be carried out. Please note returns of undamaged items need to be sent in re-saleable condition i.e. non damaged packaging. Returns cannot be accepted if the product has been misused. Please note we may charge a restocking fee if this is found to be the case.
Refunds
You may return any unopened item within 7 days of receiving it, for a full refund. We will refund your credit/debit card once we have received and processed the item (please allow up to 14 days). Please note that we can only refund delivery costs if the return is a result of our error.
Testing
We do test every single return, if a returned item is found not to be faulty we will return the item to you and you will be liable for the postage charges. We would advise you to check the item and the instructions thoroughly before returning a faulty item as we will not refund any items found to be in good working order.
Information Disclaimer
Although the information and recommendations on this internet website are presented in good faith and believed to be correct, we makes no representations or warranties as to the accuracy of the information. Information is supplied upon the condition that the persons will make their own determination as to its suitability for their purposes prior to use. In no event will we be responsible for damages of any nature whatsoever resulting from the use of or reliance upon information from this site or the products to which the information refers. We do not warrant the accuracy or timeliness of the materials on this website anFrwqd has no liability for any errors or omissions in the materials.
THIS SITE IS PROVIDED ON AN "AS IS" BASIS. NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OF ANY OTHER NATURE ARE MADE HEREUNDER WITH RESPECT TO INFORMATION OR THE PRODUCTS TO WHICH INFORMATION REFERS.